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General Terms and Conditions
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General Terms and Conditions 

AGE REQUIREMENT: For groups A, B,C & D, drivers must be over 21 years of age. For any other vehicle group, min age of the driver must be 25. 

PAYMENT METHOD: For all groups a valid Credit Card accepted by HERTZ, must be shown for all necessary pre-authorizations and final rental charges. 

DRIVING LICENSE: A valid driving license held for at least one year is required from the driver. 

EXCESS RENTAL PERIOD: At end of agreed rental period HERTZ allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental. 

TRAFFIC FINES: All fines resulting from any violation of the Romanian Law during rental period are borne solely by the renter. 

INSURANCE: All authorized drivers of HERTZ vehicles are covered against damages from Fire to the rented vehicle, and Third Party Liability insurance for death, injury or damage to Property. Both coverage insurance are subject to General Terms & conditions of HERTZ insurance contract with its Insurer. 

COLLISION DAMAGE WAIVER (CDW): The renters liability for damage to the rented vehicle, can be reduced, under the condition that the Romanian Traffic Law will not be violated, to €600 for groups A, B, C, €750 for groups D, E, F,W,L,G,Y , and €900 for all other groups, by paying 11€, 14€, and €18€ per day respectively (CDW). The renter may reduce the above liability to €100 for groups A, B, C, €150 for groups D, E, F,W,L, G, Y, and €250 for all other groups by paying an additional €7, 10€ and 20€ respectively (SCDW) per rental day.

THEFT PROTECTION (TP): Theft protection is an optional service which, if accepted, relieves the renter from all financial responsibility for loss or damage to the HERTZ vehicle by or following daily charge: €9.00 for groups A, B, C, €10.00 for groups D, E, F, W,L , H ,G, Y, and U € 18 for groups P, V. This excludes any thefts of personal effects. 

INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the renter’s liability renter has the obligation to pay to HERTZ a non refundable fee of €30 to cover administration expenses. 

ADDITIONAL DRIVER CHARGE: €3.00 per day. The second driver is for free. 

AIRPORT CHARGE (ASC): For all airport rentals an 18% airport service charge is applied on the rental charges excluding charges for fuel and damages to the rented vehicle. 

GASOLINE: For rental periods of 3 days and longer, the renter shall Pre-pay the cost of a full tank of petrol at the start of rental. Upon return and only then, of the rented vehicle, the renter may request a refund of any remaining amount of fuel, which if less than that of a full tank then Refueling Service Charges will apply. 

REFUELLING SERVICE CHARGE: €18.00 

BABY SEATS: Available on request with a daily charge of €4.00. On request, paid locally. 

NAVIGATION : €10.00 daily. On request, paid locally. 

SNOW CHAINS: Available on request with a daily charge of €3.00. On request, paid locally. 

WINTER TIRES: 2.60 EUR per day for all durations, mandatory starting the 1st of November until the 31st of March, paid locally. 

AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type. 

COLLECTION / DELIVERY: Every collection or delivery which does not take place at a HERTZ location from where the car had been delivered to the driver shall be charged €30 will be charged (city rate). Outside the city limits, the charge shall be an additional charge of €0.40/km for categories A, B, C €0.90/km for category P, & V and €0.60/km for all other categories. The charge for every delivery or collection Outside Working Hours shall be €25. 

ROAD ASSISTANCE: 24 hrs service, call 021/405.54.54 

"RENT-IT-HERE - LEAVE-IT-THERE" SYSTEM: Applicable between HERTZ stations following a written authorization and under a special charge in agreement with HERTZ. 

ACROSS THE BORDER RENTALS:
Only with the prior written agreement of HERTZ. 

TAXES:
All above rates and charges are subjected to V.A.T and other local fees.



 
 
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