Your opinion matters to us!

We would like to thank you for your participation in this 6 question short survey. Your opinion will remain confidential and used solely for the purposes of our company Hertz Autohellas S.A. in order to always provide you with the best possible experience of car rental.

Purpose of rental

Evaluation Criteria

Evaluate our company based on the following criteria by choosing the answer that is most suitable, according to your judgment, to the degree of your satisfaction.

	Very Satisfactory	Satisfactory	Neutral	Dissatisfactory	Very Dissatisfactory
Vehicle Reservation Procedure
Level of customer service during the vehicle’s pick up and drop-off
Based on your expectations, you found the vehicle
Rental procedure
Overall impression of our company from your rental

	Reservation Procedure	Customer Service	Vehicle Reliability	Price	Other
Based on what criteria do you choose a Car Rental Company?

Vehicle Reservation Procedure

Level of customer service during the vehicle’s pick up and drop-off

Based on your expectations, you found the vehicle

Rental procedure

Overall impression of our company from your rental

Based on what criteria do you choose a Car Rental Company?

Reservation Procedure
Customer Service
Vehicle Reliability
Price

Other

Additional Comments

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