About your online reservation
FAQ Categories
About your online reservation
 How can I book a car on Hertz.ro?

Start by filing in the required information in the "Make a Reservation" box found in the home page. These are:

• Pick-up and return date and time.

• The pick-up Hertz location. If the return location is different, please select the desired location.

• Select the car group that better satisfies your needs and other additional services.

• Fill in your personal information and send the request.

• If you arrive at the Hertz location by plane, please fill in the flight number.

 Can I choose a particular car brand or model?

Bookings are subject to a specific car group, which includes several different car models with similar features. You can ask for a specific model during the pick-up, whether it is available.

What is the minimum/maximum period for a car rental on Hertz.ro?

The minimum period for a car rental is 30 min and the maximum is thirty (30) days.

Will I receive a confirmation for my reservation?

Upon succesfull completion of your reservation, you will receive a confirmation email on the address you provided during your reservation.

Can I change my reservation? Is there a charge?

You can only change your reservation’s pick up and drop off date, time and location, assuming the change concerns a location in the same city – up to 4 hours before the pick-up time you have put on your reservation. To modify your reservation you can either use our website www.hertz.ro, or contact us at 0040 21 407 8200.

What happens if I cancel my reservation? Is there a charge?

There is no charge for cancelation.

What happens if I do not show up on the specified pick-up date and time? Is there a charge?

There is no charge for cancelation.

 What is "On Request" Booking?

Reservations for groups that are "On Request" , must first be checked by our Reservation Center in accordance with the booking details you entered.

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