General Terms & Conditions

AGE REQUIREMENT: For groups A, B and H, drivers must be over 21 years of age. For any other vehicle group, min age of the driver must be 25.


PAYMENT METHOD: For all groups a valid Credit Card accepted by Hertz, must be shown for all necessary pre-authorizations amount, as well as pre-payments, and settlement of the final rental charges.


DRIVING LICENSE: A valid driving license held for at least one year is required from the driver. Residents of countries/jurisdictions that have not ratified the Vienna Convention on Road Traffic are required to hold an International Driving License or Permit.


GRACE PERIOD: At the end of the agreed rental period, Hertz allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.


TRAFFIC FINES: All fines resulting from any violation of the Romanian Traffic Law are borne solely by the renter.


INSURANCE: All authorized drivers of Hertz vehicles are covered against damages from Fire to the rented vehicle, and Third Party Liability insurance for death, injury, or damage to property. Both coverages are subject to General Terms and Conditions of the Hertz’s insurance contract with its Insurer.


COLLISION DAMAGE WAIVER (CDW): The renters liability for damage to the rented vehicle can be reduced, under the condition that the Romanian Traffic Law and the General Terms and Conditions of the Hertz are not violated, to a charge of €600 for groups A, B, €750 for groups C, H, E, N, €900 for all other groups, by paying €11, €14, €18 per day respectively. The renter may reduce the above liability to €100 for groups A, B, €150 for groups C, E, H, N and €250 for all other groups, by paying €7, €10 and €20 respectively (SCDW) per rental day.


THEFT PROTECTION (TP): Theft protection is an optional service which, if accepted, relieves the renter from all financial responsibility for loss of the Hertz vehicle by paying the following daily charge:  €9 for groups A, B, €10 for groups C, E, H, N and €18 for all other groups. This is only applicable upon the return of the key and car documents, and excludes theft of any personal effects.


INCIDENT ADMINISTRATION FEE (IAF): In case of an accident, renter has the obligation to pay to Hertz a non-refundable fee of €30 to cover administration expenses.


ADDITIONAL DRIVER/S: A charge of €3 per day has to be paid for each additional Driver.


AIRPORT CHARGE (ASC): For all airports rentals an 18% airport service charge is applied on the rental charges, excluding charges for fuel and damages to the rented vehicle.


FUEL PRE-PAYMENT POLICY: For rental periods of 3 days or longer and at the start of rental, the renter is required to pre-pay the cost of any petrol in the tank of the vehicle to be rented. Upon return and only then, of the rented vehicle, the renter may request a refund of the cost for any remaining amount of fuel in the tank, which if less than that of initial pre-paid quantity, a Refueling Service Charges will be applied.




BABY SEATS: Available on request with the daily charge €4 per day.

GPS: Available on request with the daily charge €10 per day.

SNOW CHAINS: Available on request with the daily charge €3 per day.

WINTER TIRES: An extra fee of €2.60 per day, and it is mandatory starting the 1st of November until the 31st of March.


FLEET AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.


COLLECTION/DELIVERY: Every collection or delivery which does not take place at a Hertz location shall be charged €30 (city rate). Outside the city limits there will be an additional charge of €0.40/km for categories A, B, H, €0.90/km for group U and V, €0.60/km for all other categories. The charge for every delivery or collection Outside Working Hours is €25.


BORDER CROSSING: Allowed only with the prior written agreement of Hertz, and with an additional fee.


ONE WAY RENTALS: Applicable between Hertz locations following a written authorization and a special charge agreement with Hertz.


TAXES: All above rates and charges in this brochure are subjected to V.A.T. and other local fees.


ROAD ASSISTANCE: 24hrs service, call +40 (0)21.405.54.54

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